From system configuration and security to performance, updates and backups. Clear management scope helps you focus on your project and understand the work done on your server.
Human coverage daily 10am–10pm Cairo • Linux, subject to compatibility
Review access, firewall and supported service settings within plan scope.
Service scope illustration; not a live monitoring system.Scheduled reviews, documentation and alerts with clear request and hour limits.
Discuss this on WhatsApp ↗Annual billing costs 10 months instead of 12; allowances reset monthly and do not pool annually.
Server Care
Annual: $250 — save 2 months
Setup: 0 USD
Server Pro
Annual: $490 — save 2 months
Setup: 0 USD
Server Business
Annual: $890 — save 2 months
Setup: 0 USD
Server Advanced
Annual: $1490 — save 2 months
Setup: 0 USD
Reviews, inspection and manual work count towards hours. Unused time and requests do not roll over. Server rental, licences and backup storage are separate. Final totals follow WHMCS billing settings; no tax or percentage is automatically added here.
OS, panel, services and server condition.
Review compatibility, tasks, permissions and time.
Confirm execution windows, scope and extras.
Documented work and plan-based follow-up.
Documentation connects each change with its purpose and outcome, plus observations and recommendations. Reporting depth depends on the plan; this example is illustrative.
Compatible updates, access/security settings, service reviews, resource diagnosis, and plan-specific backup tasks and reporting.
Existing incidents, application code repairs, large migrations, disaster recovery, major OS upgrades and complex environments. Extra time: USD25/hour with approval.
Onboarding inspection is included for a healthy server and counts towards first-month hours. Do not put passwords in order descriptions.
Yes, after reviewing the OS, panel, services, access and compatibility. The subscription covers agreed management, not server rental or the infrastructure provider’s obligations.
Plans cover Linux servers after version and control panel compatibility checks. Windows, Proxmox, Kubernetes and complex environments require separate assessment and quotation.
A request is one defined task or issue, not each ticket message. The request or hour limit applies, whichever is reached first. Inspection, reviews and manual work count towards hours. Unused allowances do not roll over.
Human coverage is daily from 10am to 10pm Cairo time. Automated alerts can run around the clock, but do not imply human intervention outside service hours.
No. Initial response targets are measured during service hours once required details and access are available. Diagnosis and resolution depend on cause, scope and supplier cooperation; fixed resolution time is not guaranteed.
No. The customer supplies suitable backup storage and paid licences. Scheduling, success checks and recovery testing are distinct tasks covered according to the plan and available hours.
It is assessed first and incident remediation is quoted separately. Included onboarding applies to a healthy server and counts towards the first month’s hours; a subscription does not automatically cover an existing incident.
Code repairs, large migrations, disaster recovery and major OS upgrades are outside the base scope. Additional work is scoped and priced before execution.
We agree a secure method and suitable permissions. Do not place passwords in order descriptions or public messages; a scoped technical account can be used when appropriate.
Annual billing costs ten monthly payments instead of twelve and is paid upfront. Request and hour allowances reset monthly and do not become a pooled annual balance. Setup is zero; extra work costs USD25 per hour with customer approval.
